Last updated: October 2026

Privacy Policy

This policy applies to the VPNZS marketing website and user panel. It explains the data processed to provide subscription services and how that data is used. Site analytics and network connection content are separate categories; please read the relevant sections below.

Account and Order Information

No email address is required; an account can be created with a username and password. VPNZS does not require an email address for registration. Account information is used to identify accounts, verify logins, and manage subscriptions. Keep your login credentials secure, and do not share your password or full subscription credentials in a support ticket.

Order records include the selected plan, order identifier, amount, payment status, data allowance, and refund processing history. This information is used to provide the service, verify payments, and resolve billing disputes. Support tickets retain the details and attachments users choose to provide so questions can be answered. Share only the information needed to investigate an issue, and remove personal details unrelated to it.

No-Logs Policy and Connection Data

VPNZS follows a no-logs policy: it does not record which websites users access through the service or store destination URLs, browsing content, or request bodies. It does not create a history of individual connections. Connection logs have no historical retention period; temporary connection states needed to keep a connection running are not retained as connection history after the connection ends.

To calculate plan usage, the service stores account-level cumulative data usage and allowance status. This billing data does not include a list of websites visited and is separate from browsing logs. If client error information is needed to troubleshoot a problem, users can provide it voluntarily through a support ticket; remove credentials and personal content first. Quantum encryption is a service security measure and does not replace protecting account credentials.

Site Analytics and Local Storage

Site analytics help understand the sources of visits to marketing pages, page views, and entry-point clicks, so content can be improved and problematic pages identified. They cover activity on this website, not records of users accessing other websites through international routes. Analytics processing may involve browser type, device environment, visit time, referring page, and network address.

Cookies and local storage are used to maintain necessary sessions, save language preferences, and support site analytics. The user panel stores login tokens in local storage to identify subsequent requests. Users can restrict cookies or clear site data through their browser settings. After clearing data, users may need to log in again or reselect preferences, and some storage-dependent features may be affected.

Third-Party Payments and Data Boundaries

VPNZS supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant third-party payment service. VPNZS uses the order identifier, payment result, and necessary transaction information to verify orders. How third parties handle the data they collect is governed by their own privacy policies.

Do not send payment passwords, wallet private keys, or other payment credentials in a support ticket. USDT transactions are publicly verifiable on the blockchain, and deleting account information from this website does not remove blockchain records. The service processes related information only as needed for delivery, settlement, and refunds, and does not use payment data to build browsing profiles.

Data Retention and Deletion Requests

Account and subscription information is retained for as long as needed to provide the service. Order and refund records are retained for as long as needed for settlement, dispute resolution, and applicable legal requirements. Site analytics and support ticket information are retained according to their respective purposes, then deleted or de-identified when those purposes are fulfilled. They are not kept indefinitely for unrelated uses.

Users can request access to, correction of, or deletion of account-related information through a user panel support ticket. VPNZS will verify account ownership and explain what can be handled and which records must still be retained. Deletion may affect login, subscription delivery, and after-sales verification. Information in backups is cleared as backups rotate and is not used for routine business operations. Requests for data held by third parties must be directed to those parties.

Policy Updates and Privacy Requests

If this policy changes because of updates to the service or applicable requirements, the revised version will be published on this page and the last-updated month will be changed. Important changes to data use or user rights will be announced on the website or in the user panel, with an explanation of what has changed.

For questions about this policy, data processing, or a deletion request, contact VPNZS through a user panel support ticket. Include the account concerned and the specific request; there is no need to provide unrelated information. See the Terms of Service and Refund Policy for service rules and refund arrangements.